webFones offers unified voice communications systems that will streamline your enterprise.
Take advantage of reliable, flexible hosted voice and call center solutions for large businesses and mobile workforces. Centralize and simplify telecommunications while eliminating waste.
Save thousands of dollars
Eliminate high monthly bills and the costs of managing and maintaining phone system equipment. With the webFones hosted business phone solution, you can rely on a single enterprise phone system and single set of phone lines for unlimited calling across all business locations. Managing all aspects of your phone system is done through a simple, web interface.
Serve multiple locations with one voice communications system
Rely on a single receptionist for multiple business locations. Pool phone lines company-wide. Centralize call routing. Integrate mobile workforce devices. With webFones you can transparently unify voice services, call management and messaging for everyone in your company, no matter where they’re located.
Eliminate phone lines you don’t need
Ever wonder if you are paying for too many phone lines? Traditional phone services often restrict how lines are shared between locations or work groups. webFones offers “aggregated trunk groups” that pool lines so they can be shared company-wide.
Provide customers with a consistent dial-in number regardless of location
webFones offers location-independent phone numbers, so you can move your business without changing your numbers. What’s more, you can order local phone numbers in thousands of calling areas across the USA and Canada, regardless of your physical location.
Improve call routing
webFones delivers enterprise-level phone system services, with advanced call sales queues, paging, call parking, voicemail-to-email and transparent integration of cell phones. Phone extensions can be configured so that incoming calls ring cell, office, off-site location, and home simultaneously - or in order of importance.
Enhance your brand identity
Our team will help set up the call flow of your system to streamline your business with professionally recorded greetings and interactive menus that are consistent with and enhance your company brand.
Improve customer service
webFones automatically maintains an address book of both external and internal callers. Auto-dial from a phone or the web works simply by clicking a button. A built-in contact manager makes it easy for users to track interactions with customers. And built-in webFones interfaces make it easy to integrate call history with corporate CRM solutions.
Integrated Company Directory
webFones automatically publishes an internal company directory that includes searching and auto-dialing from the web, cell phone or desk phones. Employees always have access to the latest information to easily connect and coordinate with others in your organization.
Onsite phone server hosting available with redundancy in our collocation centers
If you wish, a dedicated phone system switch can be located in and hosted by your data center, with redundant webFones-hosted systems offsite.
FOLLOW US